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AY Apologises to Fans After Payment Dispute Disrupts Cardiff Show, Promises Refunds

AY apologises to fans after Cardiff show was disrupted by an unpaid balance from organisers. He says refunds are coming and fans should seek chargebacks.

AY Apologises to Fans After Payment Dispute Disrupts Cardiff Show, Promises Refunds

AY

Nigerian comedian and actor Ayo Makun, popularly known as AY, has apologised to fans who waited for hours at his Cardiff show on Sunday, October 25, 2026, without seeing him or the other comedians on the bill perform. AY says the night fell apart because of an unpaid balance owed by the organisers, and he is now urging ticket holders to get their money back.

The Cardiff date at Valegate Retail Park was part of his AY Live: Single and Not Searching UK tour. In a statement shared on Instagram on Monday, October 26, the comedian said he and his team were in Cardiff and ready to go, but “unresolved payment commitments delayed our appearance.”

Watch: AY Explains What Happened in Cardiff

AY shared a video response on his official Instagram page explaining why the show did not go ahead as planned.

What Happened at the Cardiff Show

Fans who bought tickets for the Sunday show described a long and confusing night. According to reports, music kept playing at the venue while the audience was repeatedly told that AY was close by.

As the hours went on, frustration grew. Attendees posted complaints on social media about the long wait, heated arguments inside the venue and a police presence. Many people eventually left without seeing any of the advertised acts.

AY Blames Unpaid Balance From Organisers

In his Instagram response, AY said he and his team arrived in Cardiff before 5pm, ready to perform. He explained that the organisers’ outstanding balance for his appearance was due at the end of September and had still not been paid.

He also said a similar payment problem came up at a show in Leicester a few days earlier. According to him, his team struggled to reach the organisers, including over accommodation for the group.

AY said he was outside around 3am before his own card was charged to pay for rooms for the team. He did not publicly name the people responsible for the breakdown.

Sponsor Steps In, But Too Late

The comedian said a sponsor, Enoch Adekoya of Koya Group, stepped in at about 10pm. After that, the performers made their way to the venue, but by then “most of the audience had left.”

“I Am Sincerely Sorry” – AY Apologises to Fans

AY did not hide his disappointment over how the night ended for the people who came out to see him.

“To everyone who bought tickets, travelled and waited, I am sincerely sorry you did not get the show you paid for,” he said.

He added: “You deserved a properly organised show and timely information.” He also said fans “should never have been caught in the middle of a payment dispute.”

Refunds: What AY Told Ticket Holders

AY promised that affected fans would get refunds. He asked the organisers and the UK tour management to provide “a clear resolution for ticket holders, including refund information.”

He advised fans to contact the platform or outlet where they bought their tickets. He also suggested they ask their bank or card provider for a payment dispute or chargeback if needed.

“Please get your money back. You shouldn’t have to wait for a possible return show or seek resolution,” he said.

AY added that verified updates would only come through his official channels.

Will AY Return to Cardiff?

The comedian said he would only come back to Cardiff with a reliable local partner and a clear agreement in place. He also said he may report the matter to the police and noted that he entered the UK with a work permit.

Organisers Yet to Respond

As of the time reports were filed on Monday, the organisers of the Cardiff show had not publicly explained the disruption or announced refund arrangements. Their side of the story is still unknown.

Quick Facts

  • Who: Ayo Makun (AY), Nigerian comedian and actor
  • Tour: AY Live: Single and Not Searching (UK)
  • Show affected: Cardiff, Wales – Valegate Retail Park
  • Date: Sunday, October 25, 2026
  • Reason given: Unpaid balance from the organisers
  • Refunds: AY told fans to contact their ticket seller or request a chargeback from their bank
  • Next tour dates mentioned: Birmingham (October 30), London (October 31), Manchester (November 1)

The Tour Continues

Despite the Cardiff setback, AY pointed to the next stops on the tour: Birmingham on October 30, London on October 31 and Manchester on November 1.

UK cities remain a big market for Nigerian entertainers. In recent months, music stars such as Asake have packed London’s O2 Arena, while Olamide has announced his own O2 Arena headline show. Fellow comedian Broda Shaggi has also been in the news this month after opening up in a new documentary.

Final Word

For fans in Cardiff, Sunday night was a big letdown, and AY has taken to social media to say sorry and point them towards refunds. All eyes are now on the organisers to give their side of the story and on the remaining UK dates to see if the tour gets back on track. Read the original report from Vanguard.

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Sampson Halm

Sampson Halm is a Ghanaian blogger.

Halm grew up in Takoradi, a city located in the Western Region of Ghana. He received his early education at Bethel Methodist Primary & J.H.S in Takoradi. For his higher education, he enrolled at Takoradi Technical University, where he successfully earned an HND in purchasing and supply.

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